On April 11, 2017 Mobiliti (TouchBanking) users who do not have a compatible OS version will get a connection error when attempting to access the Mobiliti platform. Those users on older OS versions that do not support the security standard, will need to upgrade their mobile OS version to be able to connect to their mobile app.
If issues are encountered, Mobiliti users should be advised to upgrade their OS version to compatible versions as noted below:
- Users with devices on Android KitKat (Level 20) and above will be able to connect to Mobiliti.
- Users with devices on iOS 8 and above will be able to connect to Mobiliti.
Please contact a Customer Service Representative if you have any questions.