Mobiliti Changes

On April 11, 2017 Mobiliti (TouchBanking) users who do not have a compatible OS version will get a connection error when attempting to access the Mobiliti platform. Those users on older OS versions that do not support the security standard, will need to upgrade their mobile OS version to be able to connect to their mobile app.

If issues are encountered, Mobiliti users should be advised to upgrade their OS version to compatible versions as noted below:

  • Users with devices on Android KitKat (Level 20) and above will be able to connect to Mobiliti.
  • Users with devices on iOS 8 and above will be able to connect to Mobiliti.

Browsers and Operating Systems-------TLS 1.2 Compatibility Notes

  • Microsoft Edge------------------------------------------Compatible by default
  • Microsoft IE Desktop and mobile version 11-----Compatible by default
  • Microsoft IE Desktop versions 9 and 10-----------Capable when run in Windows 7 or newer, but not enabled by default
  • Firefox 27 and higher ----------------------------------Compatible by default
  • Google Chrome 38 and higher----------------------Compatible by default
  • Mobile Safari versions 5 and higher----------------Compatible by default
  • Microsoft Windows Server 2008 R2 and higher------Compatible by default
  • Microsoft Windows Server 2008 and below-----------Not compatible with TLS 1.2
  • Microsoft Windows 7, 8.0, 8.1 and 10------------------Compatible by default
  • Microsoft XP/Vista and below----------------------------Not compatible with TLS 1.2